Scope matrix
Four workstreams to check for a project in Dubai Islands.
For Dubai Islands, this planning route connects Backup and recovery, Cloud workload planning, Support and troubleshooting and automation and control. It is not a fixed package: the final quotation follows the real site, users, existing systems, access constraints, timing and support responsibility.
01Backup and recovery
Classify critical data and applications, current backup method, recovery-point and recovery-time expectations, retention, offsite or immutable copy needs, restore testing and escalation ownership. Capacity alone is not a recovery plan; the scope should state what must be restorable, how quickly and how recovery will be verified. Continuity readiness: Record current backups, rollback options, communication needs and the safest sequence of changes so business-critical services remain protected during implementation.
Review backup & recovery →02Cloud workload planning
Inventory workloads, identities, licences, integrations, data location, internet dependence, security controls, backup and support responsibilities before selecting a cloud path. The goal is to identify what can move, what should remain local and what must be redesigned so migration does not simply transfer unresolved technical debt. Commercial readiness: Confirm quantities, preferred brands or acceptable alternatives, warranty expectation, quotation format and target delivery window before commercial comparison begins.
Review cloud solutions →03Support and troubleshooting
Describe the symptoms, affected users or systems, frequency, recent changes, available logs, business impact and what has already been tested. A structured support brief reduces repeated diagnosis and helps determine whether the next action is remote troubleshooting, onsite inspection, configuration change, replacement hardware or a wider redesign. Support readiness: Identify critical services, business hours, escalation contacts, remote-access policy and the systems that require preventive or recurring support after go-live.
Review technical support →04Automation and control
Describe the process to automate, users, sensors or endpoints, control interfaces, schedules, integrations, fail-safe behavior and manual override. Automation should make an operating process simpler and more observable; the scope therefore needs both the desired outcome and the technical systems that must exchange data or commands. Measurement readiness: Choose a practical post-go-live baseline such as stability, coverage, backup success, utilization, incident volume or user adoption so the result can be verified.
Review automation →